Customer Service Representative job in canada – Apply  now

 Job Detail

  • Location:
    Dieppe, New Brunswick, Canada




  • Minimum High School diploma


Less than 2 Years



  • Respond to incoming customer inquiries
  • Identify and resolve client concerns and issues
  • Enter pickups
  • Coordinate special movement of freight
  • Trace shipments
  • Research adjustments
  • All related clerical duties
  • Support and plan travel arrangements
  • Support process mapping initiatives for each department



  • Education Required: Minimum High School diploma
  • Years of Experience Required: <2 years
  • Excellent communication and problem-solving skills required
  • The ability to work effectively and efficiently with both internal and external customers
  • Knowledge of telephone systems
  • Post-secondary education and call center experience in a fast-paced environment, along with knowledge of the transportation industry are definite assets
  • Bilingualism is mandatory

Benefits of Joining Midland

  • A flexible medical, dental, and vision plan, with an enhanced focus on mental health and wellness
  • Ability to save for your future with our company-matching RRSP program
  • 15-week maternity leave top-up program
  • Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies
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