Work site environment

• Noisy

Work setting

• Restaurant
• Urban area

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers complaints or concerns
• Present bills to customers and accept payment in cash credit or debit cards travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables trays and chairs
• Greet patrons present menus make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• 1 to 2 people

Experience and specialization

Computer and technology knowledge

• Point of sale system

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Bending crouching kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Gratuities